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1.

Customers can choose the services, dates and other customised requirements they wish to have over the internet or make enquiries
on the phones.

2.

After reservation, please allow at least 3 working days before the services start. If the reservation is made on Saturdays, 5 working days will be needed.

1. Staff Assignment
Staff selection will be decided by Homeasy Services Limited in accordance with the needs of each unique workload and site characteristics.
2.

Double check on the service contents with customers

1.

In-house analysis is applied to the service of termite control or the sites/units over 2000 square feet.

2.

It is intended to check locations and numbers of pests.

3.

Quotations will be provided after the checks and analysis.

1.

Invoice and service terms and conditions will be delivered to our customers via emails or fax.

2.

Please feel free to contact us should you have any enquires or questions about invoice and service terms and conditions.

1.

Customers will receive a call from our staff to confirm the time, dates and locations prior to the start of services

1.Basic Pest Control
A. Pesticide Spray B. Roach Bait Station
and Gel Bait
C. Spray Smoke
2. Termite Control
A、 Prevention work will be developed into stages in accordance with the progress of decoration/refurbishment
B、 Sources are the key for termite control; part of materials will be removed when needed.

1.

20% of the total charges should be paid as deposit to confirm the service; rest of payment should be paid off on the first day of the start of the service. Payment will not be returned for all reasons.

2. Payment Methods
- Cash
- Cheques – Title: Homeasy Services Limited
- Bank Transfer: BOC A/C: 012-357-1-000669-1;
HSBC A/C:400-706131-838
(Please fax the receipt to us at 2139-3693.)
3.

The service receipts will be delivered by post, email or fax.

1.

A staff survey will be conducted after the services are completed to enhance our service quality.








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