| 1. |
Transportation fees are included in the fees charged, exclusive of the suburb areas. |
| 2. |
20% of the total charges should be paid as deposit to confirm the service; rest of payment should be paid off on the first day of the start of the service. Payment will not be returned for all reasons.
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| 3. |
After reservation, please allow at least 3 working days before the services start. If the reservation is made on Saturdays, 5 working days will be needed |
| 4. |
Cancellation should be informed at least 1 working day before the services start; otherwise, Homeasy Services Limited reserves the rights for the changes. |
| 5. |
Deposit will not be returned if service plans is changed by customers without giving notice. |
| 6. |
Overtime work may be rejected if customers are late for more than 15 minutes. |
| 7. |
The reservation will be cancelled and should be renewed once signals of typhoons No. 8 or above are issued. |
| 8. |
Customers cannot redeem the time lost due to customers’ personal reasons. |
| 9. |
Staff is not allowed to do jobs under customers’ personal requests unless they are arranged by Homeasy Services Limited. |
| 10. |
Homeasy Services Limited reserves the rights to change, delete, revise or increase the terms and conditions of the services which will take effect after official announcement by Homeasy Services Limited or notice to customers. |