Package Plan
|
Customers are free to use the service ticket any time. After
booking, company
will arrange domestic helper within two days. To guarantee
the quality of
professional hourly home service, all domestic helpers have
been certified in
Employees Retraining Scheme of Employees Retaining Centre. |
Service Details
|
Service
includes |
Dusting, Ironing, Floor & Window Cleaning,
Change of Bed Linen, Meal Preparation, Bathroom
Cleaning,
Kitchen
Cleaning includes aspirator, microwave oven, cooker,
refrigerator |
|
Working Hour |
Three hours per time, from 9:00am. to 9:00pm,
Flexible to choose the day and time |
|
Service
Fee
General Plan
| |
Three hours per time |
Four hours per time |
| 1 time |
$218 |
$280 |
VIP* Plan
| Package (times) |
VIP Plan A
(Three hours per time) |
VIP Plan B
(Four hours per time) |
| 1 |
$198 |
$260 |
| 3 |
$578 |
$760 |
| 6 |
$1,120 |
$1,460 |
| 10 |
$1,800 |
$2,360 |
|
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For service booking, customers should contact company before
two working days.
-
For the service Cancellation, customers should contact company
at least one working day before.
-
No cash refund
-
VIP Plan is valid for one year
-
For
service of buying food, please write down the shopping list.(30
minutes are needed for shopping, the time will be deducted
from the service hour
To protect our helpers, we have already brought Labour Insurance.
The service charge in Mid-levels West
- One hour transportation time is counted inside the household service hours for apartments in this district, and the minimum household service hours should not less than 4 hours.
- If customers want to enjoy 5 household service hours (no suitable package plan), then HK$60 transportation time compensation would be charged.??
- Customers joined before 20th November, 2007 can enjoy charge exemption, if customers joined new plan within 30 days (counted from the last recorded service day).
- Mid-levels West Building Reference
|
Apply
Now | Download
Application Form
| Domestic Helpers Services Terms and Conditions
Service Details:
-
We offer the following services:
Buying Food, Meal Preparation, Vacuuming, Dusting, Window Cleaning, Ironing, Kitchen Cleaning includes cooker and refrigerator, Change of Bed Linen and Bathroom Cleaning.
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Our helpers have the obligations to fulfill the services listed above within the time agreed. Our helpers have the rights to refuse to do services which are not included in the list above.
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More service time is required to complete complicated and dangerous tasks like window and chandelier cleanings. While, our helpers have the right to refuse in doing the related jobs.
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For service of buying food, please write down the shopping list. 30 minutes are needed for shopping, the time will be deducted from the service hour.
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For service booking, customers should contact our company before two working days.
-
For the service cancellation, customers should contact our company at least one working day before. Otherwise, our company can refuse to cancel the booking.
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If customers break the appointment on the working day, HK$50 will be charged as compensation.
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If customers are late for more than 15 minutes within the booked time, no excess service time will be given.
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Upon announcement of typhoon signal No.8 or above or black rainstorm signal, all bookings will be cancelled. Customers should contact our company to rearrange bookings.
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If customers cannot arrange enough time for our helpers to complete their job on each time by customersˇ¦ personal matters, our company would not compensate for the loss or the rest of the hours.
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Customers should not contact our helpers directly if he/she has any queries or special request. For any queries or sudden requirement, please contact our company for arrangement. We are pleased to do your favor.
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Our company reserves the right to vary, delete, modify or add to the terms and conditions from time to time and such variation and/or addition shall become effective when published or displayed or notified to the customer in any manner as the company shall think appropriate, irrespective of whether the customer has actual notice or knowledge thereof.
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All Package Plans are valid for one year. The service tickets will be terminated if they are expired.
Payment term:
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All services must be paid on or before the service day.
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All services have no cash refund.
Payment method:
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Cash;
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Check: Payable to ˇ§Homeasy Services Limitedˇ¨, please mail the check to ˇ§Rm 1103,Yue Shing Commercial Building,15-16 Queen Victoria Street, Central, Hong Kongˇ¨;
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Direct deposit: Bank of China(HK) A/C: 012-357-1-000669-1, ˇ§Homeasy Services Limitedˇ¨.
Disclaimer:
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Our company would compensate maximum HK$100 for damage of article of home caused by our helpers.
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In case of any dispute, Homeasy Services Limited reserves the right of final decision.
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These terms and conditions are translated from Chinese into English for guidance only. In case of discrepancy between the Chinese and the English versions, the Chinese version shall prevail.
Privacy Statement:
Our company respect your privacy. Your personal information would only be used for our internal administrative purpose and will not be disclosed to a third party without your authorization.
Customers rights:
Customers can contact our company to change our helpers to serve them on the day before the working day. |
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